Cancel on arrival or during the stay - the full payment due may be levied.
In the event of premature departure we may charge for full extent of stay, which was booked and confirmed.
Cancel 0 - 14 days before date of arrival, no show - full deposit paid is forfeited.
Cancel 15 - 28 days before date of arrival - 75% of deposit paid or 25% of full quote value (whichever greater) is forfeited.
Cancel 28 + days before date of arrival - 50% of deposit paid or 25% of full quote value (whichever greater) is forfeited.
On receipt of a written instruction to cancel the reservation, including bank details, Reflections Guest Farm will refund the applicable amount, within 5 working days.
Reflections Guest Farm levies a 10% administration fee on any refunds processed. Should refunds to a SWIFT bank account be required, an additional R185 charge will be levied.